The Manager’s Compass

Welcome to the practice of Leadership Cartography™. Each post maps the terrain of modern leadership—helping you navigate challenges, build confidence, and lead with steadiness.

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Why Most Leadership Development Keeps You Lost (And What Actually Works)
Leadership Cartography™ Catherine Leadership Cartography™ Catherine

Why Most Leadership Development Keeps You Lost (And What Actually Works)

You've taken the assessments. Read the books. Hired the coach. But you still feel like you're performing leadership instead of practicing it. Here's what I've learned after 25 years: The leadership development industry has been solving the wrong problem. We've been asking "What should leaders do?" when we should ask "Who are you when you lead?" There are five distinct navigation pathways—Heart, Support, Purpose, Together, Precision—and understanding yours changes everything.

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How to Fire Someone: The Step-by-Step Guide for Managers
Catherine Catherine

How to Fire Someone: The Step-by-Step Guide for Managers

Termination conversations are one of the hardest responsibilities of management. Most managers delay, over-explain, or let guilt turn a necessary conversation into something cruel. The problem isn't that you care—it's that no one taught you how to do this with clarity. Here's your step-by-step guide to conducting termination conversations that preserve dignity for everyone involved.

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The Halloween Costume I Almost Missed: Why This Company Exists

The Halloween Costume I Almost Missed: Why This Company Exists

Halloween night, early '90s. I couldn't leave my shift, so the babysitter brought my son to the restaurant so I could see his costume for five minutes before going back to work. That's what "making it work" looked like when you're a single mom running a restaurant, living in survival mode, being told you're not leadership material. Here's why I started The Manager's Mind Mapping Company—and why no manager should have to lead without a map.

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Leadership Cartography: The Discipline That Emerged Into Existence Over a Lifetime of Following the Trail

Leadership Cartography: The Discipline That Emerged Into Existence Over a Lifetime of Following the Trail

As a child, I spent hours exploring maps with my fingertips. I would trace topographical lines and imagine myself traveling through elevations I'd never actually walk. In May 2024, I created an image of the mapmaker's room—not knowing why, just knowing I needed to see it. Eighteen months later, I finally named what I'd been building my entire life: Leadership Cartography™.

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The Conversation I Practiced in My Kitchen
Management Tips Catherine Management Tips Catherine

The Conversation I Practiced in My Kitchen

I was standing in my kitchen at 6 AM, practicing words I didn’t want to say. “We need to discuss your employment status.” Too formal. “I have some difficult news.” Too vague. “I know I told you your job was safe, but…” That one made my stomach turn. I’d been rehearsing this conversation for three days, trying to find a way to deliver news that would shatter someone’s trust in me. Someone who had asked me directly, multiple times, if they were going to be fired. Someone I’d looked in the eye and said no to, because I meant it. But everything had changed, and I was the one who had to deliver the blow

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How to Develop Employees Who Actually Grow: 5 Principles Rooted in Clarity, Care, and Reality
Management Tools Catherine Management Tools Catherine

How to Develop Employees Who Actually Grow: 5 Principles Rooted in Clarity, Care, and Reality

You hired someone brilliant. Six months later, they're struggling, and you can't figure out what went wrong. The problem isn't always their potential—sometimes it's that we're developing the wrong skills, ignoring crucial signals, or mistaking good intentions for actual readiness. Here's your framework for developing employees with clarity, care, and a clear-eyed view of reality.

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Stop Drowning in Updates No One Reads: The Manager's Guide to Clear Communication
Management Tools Catherine Management Tools Catherine

Stop Drowning in Updates No One Reads: The Manager's Guide to Clear Communication

You spend hours crafting the perfect status update, rewrite it three times, wonder if you're saying too much or not enough, and when you finally hit send... silence. Cue cricket noises. No feedback, no conversation, just the void. And still, next week, you do it again like a hamster on a wheel. The problem isn't that you don't care about keeping people informed—it's that no one taught you how to lead through clarity. Learn the one-sentence framework that transforms exhausting status reports into leadership tools that actually work.

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The Consensus Trap: Why Your Collaborative Meetings Keep Stalling (And How to Fix It)
Management Tips Catherine Management Tips Catherine

The Consensus Trap: Why Your Collaborative Meetings Keep Stalling (And How to Fix It)

You know this meeting. Everyone weighs in. The clock runs down. And somehow, nothing gets decided. The same decision has been on the table for weeks, and it still isn't made. What started as noble inclusion becomes a stall. The consensus trap looks like collaboration, but really it's fear disguised as care. Learn the three-step framework that helps collaborative managers pair inclusion with clarity—so your team can finally move forward instead of circling endlessly.

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Why Personality Tests Fail New Managers (And What Actually Works Instead)

Why Personality Tests Fail New Managers (And What Actually Works Instead)

Your team took the personality test. Now what? If you're staring at a spreadsheet of four-letter codes wondering how this helps you have better one-on-ones or address the tension between Sarah and Mike, you're not alone. Most managers get handed personality test results and expected to magically become better leaders. But here's what HR doesn't tell you: knowing someone is an "ENFP" or "High D" doesn't actually help you manage them. Learn why personality tests fail new managers—and discover the leadership framework that actually moves the needle

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The Performance Review Playbook: How to Build Trust and Drive Growth in 60 Minutes
Management Tools Catherine Management Tools Catherine

The Performance Review Playbook: How to Build Trust and Drive Growth in 60 Minutes

The calendar reminder appears: "Performance review with Sarah - Thursday, 3pm." Your stomach tightens—not because Sarah isn't performing well, but because you know how these conversations usually go. Stilted, formal, both of you counting minutes until it's over. But performance reviews can be different. They can become conversations your team actually looks forward to—moments that build trust instead of anxiety, clarity instead of confusion. The difference lies not in what you discuss, but in how you structure the conversation itself.

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Performance Reviews Without the Pit in Your Stomach: A Manager's Guide
Management Tools Catherine Management Tools Catherine

Performance Reviews Without the Pit in Your Stomach: A Manager's Guide

Your calendar reminder pops up: "Performance review with Jordan—Friday, 2 pm." And there it is—that pit in your stomach. You start rehearsing what you'll say, wondering if you'll come across as too harsh or too soft. Performance reviews are supposed to be mile markers on the leadership journey, but they often feel like rocky terrain you'd rather avoid. That pit in your stomach isn't weakness—it's a signal that you understand the stakes. Learn the three landmarks and practical tools that transform dreaded reviews into confident navigation check-ins.

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The Leadership Identity Crisis That's Destroying Organizations
Leadership Development Catherine Leadership Development Catherine

The Leadership Identity Crisis That's Destroying Organizations

There's a moment in every leader's journey when the ground shifts beneath them. When the skills that got them promoted suddenly feel inadequate for the complexity they're facing. This isn't a skills gap—it's an identity crisis. Organizations promote people for their technical competence, then wonder why they struggle when pressure builds. The missing question nobody's asking: What kind of leader are you becoming under pressure? Learn why half of new managers feel unprepared and how understanding leadership identity transforms everything.

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The Elephant in the Break Room: What Team Tension Is Really Costing You
Management Tools Catherine Management Tools Catherine

The Elephant in the Break Room: What Team Tension Is Really Costing You

Most team tension never gets named. We walk past it in meetings, feel it in group chats, sense it in how someone closes their laptop or doesn't respond to a message. And still, no one says a word. But tension that goes unnamed doesn't disappear—it just moves underground where it eats trust alive. If you've ever felt that weird energy shift in your team or watched productivity drop for no clear reason, you're witnessing the cost of unaddressed conflict. Here's your framework for naming what everyone feels but no one discusses.

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How to Have Difficult Conversations with Employees: A 6-Step Framework for New Managers
Management Tools Catherine Management Tools Catherine

How to Have Difficult Conversations with Employees: A 6-Step Framework for New Managers

Most managers avoid difficult conversations until they become impossible to ignore. Whether it’s addressing missed deadlines, performance issues, or team conflicts, these conversations feel heavy and unpredictable. But here’s what most leadership training gets wrong: difficult conversations aren’t about being tough—they’re about having a clear framework when the territory gets messy. Learn the 6-step method that transforms confrontations into productive dialogues.

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How to Run Effective One-on-One Meetings: A Manager's Complete Guide
Management Tools Catherine Management Tools Catherine

How to Run Effective One-on-One Meetings: A Manager's Complete Guide

Most managers wing their one-on-ones, then wonder why nothing changes. You schedule them, ask “How’s everything going?” and 20 minutes later, you’ve covered the weather and current projects but learned nothing about how to help your employee succeed. The problem isn’t that you don’t care—it’s that you don’t have a framework. Learn the 35-minute structure that transforms status meetings into conversations that build trust, drive development, and create real outcomes.

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