Difficult conversations don’t require a stronger personality. They require a steadier structure. This fillable guide gives you a calm, repeatable framework to prepare, open the conversation clearly, address the real issue without escalation, and close with concrete next steps. Use it for performance issues, behavior concerns, or relationship breakdowns—especially when informal feedback hasn’t worked. You’ll also get language support for common reactions (defensiveness, shutdown, tears, anger) and a follow-up plan so the conversation actually leads to change.
What’s inside (7 bullets)
Prep worksheet (facts vs. assumptions, intent, desired outcome)
Opening + closing structure
SBI (Situation–Behavior–Impact) discussion guide
Curiosity questions to reduce defensiveness
Handling reactions prompts (defensiveness/anger/tears/shutdown)
24-hour recap email template
30–60 day follow-up plan
Format line
Instant download • Fillable + printable PDF • 18 pages
FAQ (3)
Is this a script? Not word-for-word—structure + adaptable language.
Will it work for performance and behavior? Yes—both, plus interpersonal tension.
Does it include follow-up? Yes—recap email + follow-up cadence.
Difficult conversations don’t require a stronger personality. They require a steadier structure. This fillable guide gives you a calm, repeatable framework to prepare, open the conversation clearly, address the real issue without escalation, and close with concrete next steps. Use it for performance issues, behavior concerns, or relationship breakdowns—especially when informal feedback hasn’t worked. You’ll also get language support for common reactions (defensiveness, shutdown, tears, anger) and a follow-up plan so the conversation actually leads to change.
What’s inside (7 bullets)
Prep worksheet (facts vs. assumptions, intent, desired outcome)
Opening + closing structure
SBI (Situation–Behavior–Impact) discussion guide
Curiosity questions to reduce defensiveness
Handling reactions prompts (defensiveness/anger/tears/shutdown)
24-hour recap email template
30–60 day follow-up plan
Format line
Instant download • Fillable + printable PDF • 18 pages
FAQ (3)
Is this a script? Not word-for-word—structure + adaptable language.
Will it work for performance and behavior? Yes—both, plus interpersonal tension.
Does it include follow-up? Yes—recap email + follow-up cadence.
