The calendar reminder appears: "Performance review with Sarah - Thursday, 3pm." Your stomach tightens—not because Sarah isn't performing well, but because you know how these conversations usually go. Stilted, formal, both of you counting minutes until it's over. But performance reviews can be different. They can become conversations your team actually looks forward to—moments that build trust instead of anxiety, clarity instead of confusion. The difference lies not in what you discuss, but in how you structure the conversation itself.